Terms of service
Welcome to LEAFI Aroma! The terms "we", "us" and "our" refer to LEAFI Aroma, a brand operated by Al Sahla Trading Co LLC, a limited liability company registered in the United Arab Emirates. LEAFI Aroma operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). LEAFI Aroma is powered by Shopify, which enables us to provide the Services to you.
The terms and conditions below, together with any policies referenced herein (these "Terms of Service" or "Terms"), describe your rights and responsibilities when you use the Services. Please read them carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our . If you do not agree, you should not use or access our Services.
Access and Account
By agreeing to these Terms, you represent that you are at least the age of majority in your country of residence (18 years of age in the United Arab Emirates), and that you consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.
To use the Services — including browsing our store or purchasing any product or service — you may be asked to provide certain information, such as your email address and billing, payment, and shipping information. You represent and warrant that all information you provide is correct, current, and complete, and that you have all rights necessary to provide it.
You are solely responsible for maintaining the security of your account credentials and for all activity under your account. You may not transfer, sell, assign, or license your account to any other person.
Our Products
We have made every effort to represent our products and services accurately. However, colours and product appearance may differ from how they appear on your screen depending on your device and its settings. We do not warrant that the appearance or quality of any product or service will meet your expectations or match how it is depicted online.
All product descriptions are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and to limit the quantities of any products we offer to any person, geographic region, or jurisdiction, on a case-by-case basis.
Orders
When you place an order, you are making an offer to purchase. LEAFI Aroma reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until LEAFI Aroma confirms acceptance, and we must receive and process your payment before your order is accepted. Please review your order carefully before submitting, as we may be unable to accommodate cancellation requests after an order is accepted. If we do not accept, change, or cancel an order, we will attempt to notify you using the email, billing address, and/or phone number provided at the time of the order.
Your purchases are subject to return or exchange solely in accordance with our .
You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.
Prices and Billing
Prices, discounts, and promotions are subject to change without notice. The price charged will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Unless otherwise expressly stated, posted prices are in UAE Dirhams (AED) and do not include taxes, shipping, handling, customs, or import charges.
From time to time we may offer promotions that affect pricing and are governed by separate terms. If there is a conflict between a promotion's terms and these Terms, the promotion's terms govern.
You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases, and to promptly update it (including your email and payment details) so we can complete your transactions and contact you as needed. You represent and warrant that (i) the payment information you provide is true, correct, and complete; (ii) you are authorised to use the payment method; (iii) charges will be honoured by your payment provider; and (iv) you will pay all charges at the posted prices, including shipping, handling, and any applicable taxes.
Shipping and Delivery
We are not liable for shipping or delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, customs processing, or events outside our control. Once we transfer products to the carrier, title and risk of loss pass to you. Please see our for details.
Intellectual Property
Our Services — including all trademarks, brands, text, displays, images, graphics, product reviews, video, and audio, and the design, selection, and arrangement thereof — are owned by LEAFI Aroma, its affiliates, or licensors, and are protected by the intellectual property laws of the United Arab Emirates and other jurisdictions.
These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any material on the Services without our prior written consent. Except as expressly provided herein, nothing grants any licence or rights under any patent, trademark, copyright, or other intellectual property of LEAFI Aroma, Shopify, or any third party. Unauthorised use of the Services may violate applicable intellectual property laws. All rights not expressly granted are reserved by LEAFI Aroma.
LEAFI Aroma's names, logos, product and service names, designs, and slogans are trademarks of LEAFI Aroma or its affiliates or licensors, and may not be used without our prior written permission. Shopify's name, logo, product and service names, designs, and slogans are trademarks of Shopify. All other trademarks on the Services are the property of their respective owners.
Optional Tools
You may be provided access to third-party tools as part of the Services, which we neither monitor nor control. You acknowledge that we provide access to such tools "as is" and "as available" without any warranties, representations, or conditions of any kind and without endorsement, and we shall have no liability arising from your use of optional third-party tools. Any use is entirely at your own risk, and you should ensure you are familiar with and approve of the terms on which such tools are provided by the relevant third party. New features offered in the future are also subject to these Terms.
Third-Party Links
The Services may contain materials and hyperlinks to websites provided or operated by third parties. We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites. If you leave the Services to access third-party materials, you do so at your own risk. We are not liable for any harm related to your use of third-party websites or any products or services obtained there. Please review third parties' policies before engaging in any transaction, and direct any complaints regarding their products or services to them.
Relationship with Shopify
LEAFI Aroma is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our store are made directly with LEAFI Aroma. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and LEAFI Aroma, including any injury, damage, or loss resulting from purchased products and services. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with LEAFI Aroma.
Privacy Policy
All personal information we collect through the Services is subject to our , and certain personal information may be subject to . By using the Services, you acknowledge that you have read these privacy policies.
Because the Services are hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve them. Information you submit will be transmitted to and shared with Shopify and third parties that may be located in countries other than where you reside. See our and the for more details on how we, Shopify, and our partners use your personal information.
Feedback
If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, or other content ("Feedback"), you grant us a perpetual, worldwide, sublicensable, royalty-free licence to use, reproduce, modify, publish, distribute, and display such Feedback in any medium for any purpose, including commercial use, for example to operate, provide, evaluate, improve, and promote the Services.
You represent and warrant that (i) you own or have all necessary rights to all Feedback; (ii) you have disclosed any compensation or incentives received in connection with your Feedback; and (iii) your Feedback complies with these Terms. We are under no obligation to maintain Feedback in confidence, to pay compensation for it, or to respond to it. We may (but are not obligated to) monitor, edit, or remove Feedback we determine, in our sole discretion, to be unlawful, offensive, or otherwise objectionable, or that violates any party's intellectual property or these Terms.
You agree your Feedback will not violate any right of any third party, will not be libellous, abusive, obscene, or otherwise unlawful, and will not contain any virus or malware. You may not use a false email address, impersonate any person, or mislead us or others as to the origin of any Feedback. You are solely responsible for any Feedback you make and its accuracy.
Errors, Inaccuracies, and Omissions
Occasionally there may be information on the Services that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information is inaccurate, at any time without prior notice (including after you have submitted your order).
Prohibited Uses
You may access and use the Services for lawful purposes only. You may not use the Services, directly or indirectly: (a) for any unlawful or malicious purpose; (b) to violate any applicable international, federal, or local laws, rules, or regulations; (c) to infringe our or others' intellectual property rights; (d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or harm our employees or any other person; (e) to transmit false or misleading information; (f) to send, receive, upload, download, use, or re-use any material that does not comply with these Terms; (g) to transmit any advertising or promotional material, including "junk mail," "chain letters," or "spam"; (h) to impersonate any person or entity; or (i) to engage in any conduct that restricts or inhibits anyone's use of the Services or that may harm LEAFI Aroma, Shopify, or users of the Services.
You also agree not to: (a) upload or transmit viruses or malicious code; (b) reproduce, duplicate, copy, sell, resell, or exploit any portion of the Services; (c) collect or track the personal information of others; (d) spam, phish, pharm, pretext, spider, crawl, or scrape; or (e) interfere with or circumvent the security features of the Services or any related website. We reserve the right to suspend, disable, or terminate your account at any time, without notice, if we determine you have violated any part of these Terms.
Termination
We may terminate this agreement or your access to the Services (or any part) in our sole discretion at any time without notice, and you will remain liable for all amounts due up to and including the date of termination. The following sections survive termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive.
Disclaimer of Warranties
The information presented on or through the Services is provided for general information purposes only. We do not warrant its accuracy, completeness, or usefulness, and any reliance you place on it is strictly at your own risk.
EXCEPT AS EXPRESSLY STATED BY LEAFI AROMA, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" FOR YOUR USE, WITHOUT ANY REPRESENTATION, WARRANTIES, OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE. SOME JURISDICTIONS DO NOT ALLOW THE DISCLAIMER OF IMPLIED WARRANTIES, SO THE ABOVE MAY NOT APPLY TO YOU.
Limitation of Liability
TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO CASE SHALL LEAFI AROMA, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, OR LICENSORS, OR THOSE OF SHOPIFY AND ITS AFFILIATES, BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING WITHOUT LIMITATION LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR ANY SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, ARISING FROM YOUR USE OF THE SERVICES OR ANY PRODUCTS PROCURED USING THE SERVICES, EVEN IF ADVISED OF THEIR POSSIBILITY.
Indemnification
You agree to indemnify, defend, and hold harmless LEAFI Aroma, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any losses, damages, liabilities, or claims, including reasonable legal fees, payable to any third party due to or arising out of (1) your breach of these Terms or the documents they incorporate by reference, (2) your violation of any law or the rights of a third party, or (3) your access to and use of the Services. We may control the defence and settlement of any such claim at your expense and will not settle any claim imposing non-monetary obligations on you without your consent (not to be unreasonably withheld). You will cooperate in the defence of indemnified claims.
Severability
If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be severed without affecting the validity and enforceability of the remaining provisions.
Waiver; Entire Agreement
Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. These Terms and any policies or operating rules posted by us constitute the entire agreement between you and us and govern your use of the Services, superseding any prior agreements. Any ambiguities shall not be construed against the drafting party.
Assignment
You may not delegate, transfer, or assign these Terms or any of your rights or obligations without our prior written consent, and any such attempt is null and void. We may transfer, assign, or delegate these Terms and our rights and obligations without consent or notice to you.
Governing Law
These Terms of Service, and any separate agreements whereby we provide you Services, are governed by and construed in accordance with the laws of the United Arab Emirates. You and LEAFI Aroma submit to the exclusive jurisdiction of the courts of the Emirate of Dubai, UAE.
Headings
The headings used in these Terms are for convenience only and do not limit or otherwise affect these Terms.
Changes to Terms of Service
You can review the most current version of these Terms at any time on this page. We reserve the right, in our sole discretion, to update, change, or replace any part of these Terms by posting updates to our website. It is your responsibility to check periodically for changes. We will notify you of material changes in accordance with applicable law, and such changes will be effective on the date specified. Your continued use of the Services after changes are posted constitutes acceptance of those changes.
Contact Information
Questions about these Terms of Service should be sent to us at:
LEAFI Aroma — operated by Al Sahla Trading Co LLC
Bur Dubai – Al Fahidi Street, Malik Abdullah Al Fardan, Shop #2, Dubai, United Arab Emirates
Email:
Phone / WhatsApp: +971 54 570 8204
